Customer Service Representative

Company: StubHub
Location: Riverton
Posted on: May 31, 2021

Job Description:

Job Description StubHub is a richly diverse organization driven by connecting people with the teams, artists, and people they love. They are looking for new team members to bring their unique perspectives and their willingness to go above and beyond for the customers needs. Build your career with a company providing memorable experiences for fans and employees. This opportunity will temporarily beREMOTEuntil the on-site location in Draper, UT is ready for employees to return. Sutherland will be assisting with the screening process for this opportunity and will be contacting you for next steps. WHAT YOU BRING TO THE OPPORTUNITY PASSION FOR PROVIDING EXCELLENT SERVICEto customers via phone, chat, and email.EXCEL AT MULTITASKINGand moving between computer programs while holding a seamless conversation with the customer.DESIRE TO BUILD RAPPORTwith the customer through active listening.ABILITY TO DIRECT THE CUSTOMERefficiently to the proper resolution for their issue.EAGER TO LEARNStubHub policies, procedures, and systems quickly with the support from a knowledgeable team of peers and leadersCONSISTENT AND RELIABLEwith attendance and aspires to improve performance constantly.PROVIDE ESSENTIAL FEEDBACKregarding escalation trends, opportunities, challenges, productivity, and process improvement NOTE: This is a full-time position with available shifts varying from 7am-10pm MST. Weekend and/or holiday coverage may be required.

Keywords: StubHub, Riverton , Customer Service Representative, Other , Riverton, Utah