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Company: Riverton City
Location: Riverton
Posted on: May 3, 2021

Job Description:

Employment Opportunity


OPENING DATE: 04/23/2021

CLOSING DATE: Open until filled

(Job openings are posted for a minimum of three calendar days. The review and selection process may begin as early as the fourth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.)

SALARY: GRADE 9 $18.89 - $27.75 hourly (salary will be dependent upon education and experience)


Under the supervision of the IT Manager, the IT Technician is responsible for staffing the IT help desk in Riverton City, and is responsible for providing excellent customer service to City staff over the phone, in person and by email in a timely manner. The main responsibilities include installation and maintenance of IT equipment, including equipment such as PC's, iPads, thin clients, printers and other end-user devices. Will provide support for daily IT projects and activities as directed.

EXAMPLES OF DUTIES: (These examples are not all inclusive)

  • Staffs the IT help desk and assists City staff over the phone, in person, and by email in a timely manner.
  • Installation and maintenance of IT equipment, including equipment such as PC's, iPads, thin clients, printers and other end-user devices.
  • Responsible for the RMA and repair process for all devices under warranty.
  • Provide support for daily IT projects and activities.
  • Perform website maintenance and post website updates as demand requires and time allows.
  • Work with IT Manager to develop solutions to enhance efficiencies.
  • Perform audits on equipment.
  • Troubleshooting of computer and printer issues.
  • Any other responsibilities that would be required to maintain effective operations of the department.


  • High School Diploma or equivalent required.
  • Bachelor's degree, with a technical major, such as computer science, information technology, information systems, or related field is preferred. Equivalent experience is acceptable in lieu of a formal degree.
  • 1+ years' experience in computer troubleshooting is required.
  • 1+ years' experience with basic website coding (HTML/CSS) and use a CMS for website management is preferred.
  • Must possess a valid Utah Driver's License with a good driving record.
  • Must pass a background check.


  • Ability to prioritize work based on department and production objectives.
  • Ability to manage projects simultaneously.
  • Must be highly self-motivated.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Must be able to work evenings, weekends and some holidays when needed; schedule may vary on a weekly basis.
  • Positive attitude and ability to work with a variety of different people at various levels.
  • Excellent customer orientation skills required.
  • Must have excellent oral and written communication skills.
  • Must have excellent decision-making ability and analytical skills.
  • Must be excellent with multi-tasking and problem solving.
  • Required to have excellent influence/interpersonal skills and be effective with team interactions.
  • Intermediate level with Word, Excel and Outlook is required.
  • Intermediate level with a PC or laptop; email and internet is required.


Successful candidates must pass a pre-employment drug test, a background screen, provide a copy of your current driving record, pass a physical capacity test able to lift-up to 50 lbs., and provide employment verification with form I-9. This position has a six-month probation period.


We will correspond via email so be sure that Riverton City and Applicant Pro domain is selected to your safe senders list.

Riverton City is an Equal Opportunity Employer.

Job Posted by ApplicantPro

Keywords: Riverton City, Riverton , Tech, Other , Riverton, Utah

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