Simulator Assembly Technician
Company: Acron Aviation Inc
Location: Salt Lake City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description About Driver Training Solutions:
Driver Training Solutions is a global leader in commercial driving
simulators- designed, engineered, and delivered by a team of
passionate innovators redefining what’s possible safe driving. From
trucking and Law Enforcement simulators to our SMART defensive
driving courses and software, we support fleets and drivers with
the technology and expertise to make the roads a safer place. Now,
with a bold new identity, we’re building on a legacy of driving
excellence—unleashing fresh energy, modern thinking, and a
customer-first mindset to meet the demands of today’s rapidly
evolving aerospace industry. Welcome to Driver Training Solutions -
where the future takes to the road! About the Role We are seeking a
motivated and detail-oriented Operations Support Specialist to join
our team. This entry-level position is ideal for individuals who
are eager to gain experience in customer support, technical
troubleshooting, and hands-on assembly of advanced systems. You
will play a key role in supporting our customers by managing
inbound calls, resolving system-related issues, and assisting with
the assembly, setup, and testing of our high-end driving
simulators. Key Responsibilities · Customer Support o Receive and
respond to inbound telephone calls from customers. o Document,
troubleshoot, and resolve system issues with professionalism and
accuracy. o Escalate complex technical issues to the appropriate
teams when necessary. o Maintain accurate records of customer
interactions and resolutions in support systems. · Technical
Operations o Assist with the assembly, setup, and calibration of
high-end driving simulators. o Perform functional tests to ensure
all systems meet quality and performance standards. o Provide
support to senior technicians during simulator installations and
upgrades. o Maintain a clean and organized workspace, following
safety and quality protocols. · Collaboration & Reporting o Work
closely with the operations, engineering, and support teams to
resolve issues. o Report recurring problems and provide feedback to
improve products and processes. o Participate in training sessions
to expand technical knowledge and customer service skills.
Qualifications · Requires a High School Diploma or equivalent ·
with 0 to 3 years of prior related experience. · Strong
communication skills, both verbal and written. · Basic technical
aptitude and willingness to learn new systems. · Ability to work
effectively in a team environment and independently when needed. ·
Detail-oriented with strong organizational and problem-solving
skills. · Customer-focused with a positive, professional attitude.
Preferred Skills · Associate or bachelor’s degree preferred. ·
Experience in customer support, help desk, or technical
troubleshooting. · Familiarity with hardware assembly, electronics,
or simulation systems. · Knowledge of ticketing systems, CRM tools,
or technical documentation practices.
Keywords: Acron Aviation Inc, Riverton , Simulator Assembly Technician, IT / Software / Systems , Salt Lake City, Utah
