Area Health Information Specialist II - Hybrid
Company: CIOX Health
Location: Heber City
Posted on: April 15, 2024
Job Description:
Area Health Information Specialist II - Hybrid
Job Locations
US-UT-Park City - US-UT-Heber City
Requisition ID
2024-35824
# of Openings
1
Category (Portal Searching)
Operations
Position Type (Portal Searching)
Employee Full-Time
Overview
Who we are...Datavant protects, connects, and delivers the world's
health data to power better decisions and advance human health. We
are a data logistics company for healthcare whose products and
solutions enable organizations to move and connect data securely.
Datavant has a network of networks consisting of thousands of
organizations, more than 70,000 hospitals and clinics, 70% of the
100 largest health systems, and an ecosystem of 500+ real-world
data partners. What we offer... By joining Datavant today, you're
stepping onto a highly collaborative, remote-first team that is
passionate about creating transformative change in healthcare. We
hire for three traits: we want people who are smart, nice, and get
things done. We invest in our people and believe in hiring for
high-potential and humble individuals who can rapidly grow their
responsibilities as the company scales. Datavant is a distributed,
remote-first team, and we empower Datavanters to shape their
working environment in a way that suits their needs. What we
need...This position is responsible for processing all release of
information (ROI) specifically medical record requests in a timely
and efficient manner ensuring accuracy and providing customers with
the highest quality product and customer service. Associate must at
all times safeguard and protect the patient's right to privacy by
ensuring that only authorized individuals have access to the
patient's medical information and that all releases of information
are in compliance with the request, authorization, company policy
and HIPAA regulations. This position travels 75% or more of their
time. This is an intermediate level position with at least 1 year
related HIM experience. In addition to HIS I Foundation, HIS II is
responsible for training HIS I staff and providing reports to
manager and/or the facility. At Datavant, people are most important
to us. We strive to have a positive impact on each individual in
regard to their personal health information. If you're looking to
make a difference in the lives of many, please join the Datavant
Team!
Position Highlights
* Opportunity to work a full-time schedule. Monday - Friday
8:00am-4:30pm Mountain Time (Hybrid Role) - Park City, Utah
* Receive full benefits including medical, dental, vision, 401K,
tuition reimbursement
* Paid time off (including major holidays)
* Virtual and in-person training
* Opportunity for growth within the company
Typical Day
* Preferred understanding of HIPAA requirements for releasing
medical records and
medical record requests
* Handling inbound and outbound calls, email, fax and other
administrative tasks
* Assisting walk up patients and/or clients
What We're Looking For:
* Great customer service skills
* Administrative/clerical experience
* Previous experience working in a medical office environment
(preferred, not required)
* Willingness to learn and grow within Datavant
Responsibilities
Receive and process requests for
patient health information in accordance with Company and Facility
policies and procedures.Maintain confidentiality and security with
all privileged information.Maintain working knowledge of Company
and facility software.Adhere to the Company's and Customer
facilities Code of Conduct and policies.Inform manager of work,
site difficulties, and/or fluctuating volumes.Assist with
additional work duties or responsibilities as evident or
required.Consistent application of medical privacy regulations to
guard against unauthorized disclosure.Responsible for managing
patient health records.Responsible for safeguarding patient records
and ensuring compliance with HIPAA standards.Prepares new patient
charts, gathering documents and information from paper sources
and/or electronic health record.Ensures medical records are
assembled in standard order and are accurate and complete.Creates
digital images of paperwork to be stored in the electronic medical
record.Responds to requests for patient records, both within the
facility and by external sources, retrieving them and transmitting
them appropriately.Answering of inbound/outbound calls.May assist
with patient walk-ins. May assist with administrative duties such
as handling faxes, opening mail, and data entry.May schedules
pick-ups.Assist with training associates in the HIS I
position.Generates reports for manager or facility as directed.Must
exceed level 1 productivity expectations as outlined at specific
site.Participates in project teams and committees to advance
operational strategies and initiatives as needed.Acts in a lead
role with staff regarding general questions and assists with new
hire training and developmental training.Other duties as
assigned.
Qualifications
High School Diploma or GED.Must be 18
years of age or older.Able to travel local/regionally 75% or more
of the time. Ability to commute between locations as needed. Able
to work overtime during peak seasons when required.1-year Health
Information related experienceMeets and/or exceeds Company's
Productivity StandardsBasic computer proficiency. Comfortable
utilizing phones, fax machine, printers, and other general office
equipment on a regular basis. Professional verbal and written
communication skills in the English language. Detail and quality
oriented as it relates to accurate and compliant information for
medical records. Strong data entry skills. Must be able to work
with minimum supervision responding to changing priorities and role
needs.Ability to organize and manage multiple tasks.Able to respond
to requests in a fast-paced environment.Preferred
Previous production/metric-based work
experience. In-person customer service experience. Ability to build
relationships with on-site clients and customers. Comfortable
bringing new ideas, process improvement suggestions, and feedback
to internal stakeholders. Working conditions & physical demands
Work is generally performed in an office environment in which there
is only minimal exposure to unpleasant and/or hazardous working
conditions. Must have the ability to stand and sit frequently
throughout an eight-hour period, reach horizontally and vertically
for overhead use. Must be able to use a telephone or headset
equipment. Incumbent must be able to lift 20 lbs., perform work at
a computer terminal for 6-8 hours a day, and function in an
environment with constant interruptions. Reasonable accommodations
are available to qualified individuals with disabilities. Must be
willing to travel 75% of their time to multiple sites based on the
needs of the region. To ensure the safety of patients and staff,
many of our clients require post-offer health screenings and proof
and/or completion of various vaccinations such as the flu shot,
Tdap, COVID-19, etc. Any requests to be exempted from these
requirements will be reviewed by Datavant Human Resources and
determined on a case-by-case basis. Depending on the state in which
you will be working, exemptions may be available on the basis of
disability, medical contraindications to the vaccine or any of its
components, pregnancy or pregnancy-related medical conditions,
and/or religion. For remote work, this position requires that you
provide a high-speed internet connection, subject to applicable
expense reimbursement requirements (if any), and a work environment
free from distractions.With very limited exceptions (medical
conditions or sincerely held religious beliefs that prohibit you
from getting the vaccine), one of the requirements for this job is
that you be fully vaccinated against COVID-19. *Except for states
where legally prohibited to enforce mandates. Pay ranges for this
job title may differ based on location, responsibilities, skills,
experience, and other requirements of the role. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
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Keywords: CIOX Health, Riverton , Area Health Information Specialist II - Hybrid, Healthcare , Heber City, Utah
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